Job Posting: Collections Clerk (Vancouver)

Founded in 1964, Thorsteinssons LLP has grown into Canada’s pre-eminent law firm dealing exclusively with tax matters. With offices in Vancouver and Toronto, Thorsteinssons is Canada’s largest firm specializing in taxation and our lawyers are consistently recognized as leading tax practitioners in Canada and around the world.

While achieving a high level of professionalism and client service, the success of Thorsteinssons is based on a respectful and supportive environment. With a foundation of support, our team is motivated to strive for success through innovative contributions to the legal profession, firm culture, and the community.

We are currently seeking a highly motivated and team-oriented Collections Clerk to be an integral part of our accounting team. This is a full-time position.

Key Responsibilities

• Accounts receivable management – monitor overdue accounts and outstanding balances
• Customer communication – professionally communicate with clients on outstanding amounts
• Record keeping – Maintain accurate records of communications, payments, and transactions.
• Payment processing
• Regulatory compliance – ensure compliance with firm policies and legal regulations related to collections and debt recovery. Initiate legal action when necessary.
• Other duties as assigned

Qualifications

• Communication – Strong verbal and written skills
• Exceptional organizational skills. Capable of managing multiple accounts.
• Detail oriented – ability to review records and detect discrepancies
• Negotiation – Negotiate payment plans and settlements
• Technical – Familiarity with Microsoft Office Suite and accounting software
• Flexibility to handle diverse tasks and respond to changing priorities effectively

Experience Preferred

• 3-5+ years experience in collections, preferably within a law firm or other professional services environment.
• Familiarity with legal billing systems is considered an asset.

Qualified candidates are invited to forward a covering letter and resume to Robert Smith, Human Resources, via email at rsmith@thor.ca. Please indicate the position you are applying for in the reference line of your email and cover letter.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.